How is my data secured?
Your small business accounting data, including your password, is encrypted on our servers. When you
create your online acounting setup at BIG4books.com, a separate data base for your accounting data is created on our
secure servers. Your data is never intermingled with other users' data. We use a well established, industrial quality,
trusted data base system that has been in use in industry for decades.back to top
How is my password secured?
To start with, our online accounting software forces you to use a password that has secure characteristics. Then, your password
is encrypted on our servers using one-way encryption. The password that you use does not actually exist on our servers.
This means that even BIG4books.com personnel are unable to view your password or data. back to top
These security measures mean that we cannot determine your password for you if you forget it. However, it can be reset to a random
value that only you will know. You may then change the password to something easier to remember.
How are my communications secured?
The BIG4books.com online accounting software web site utilizes best practices in internet security.
This includes the use of SSL/TLS. Information transmitted to and from your computer is encrypted enroute using the
best available encryption technology. This prevents eavesdropping on your small business accounting data
by third parties. We use the same techniques that major financial institutions are using millions of times per
day to protect financial transactions on the internet.back to top
Would my small business accounting data be more secure on my own server?
No. When you use the BIG4books.com online accounting software, you are realizing the benefits of a professionally operated data
center, which until now have only been available to the largest corporations and organizations. Our servers are located in one of the
most modern and secure data centers in the world, and are backed up and duplicated in multiple physical sites. Your data is
significantly more secure on the BIG4books.com servers than it would be if you were to operate your own servers and deploy and
maintain the software yourselfback to top
What about my credit card information?
back to top
When you use your credit card to sign up for the Silver or Gold versions of our online accounting software, you are re-directed
to our secure payment gateway operated by Authorize.net
, which is the leading vendor of secure
payment solutions on the internet. You will never enter your credit information into the BIG4books.com small business
accounting software or website, and we never store it or have access to it. We have taken this approach to help insure the
security of your credit information. To put it simply, If we don't have your credit information, we can't disclose it or use it.
What about identify theft?
As discussed above, you will never enter your credit card information into the BIG4books.com small business accounting software.
You will also never need to enter government identification information, such as your social security
number or employer identification number. You will normally enter your business name, address, and telephone numbers. However, this is
normally publicly available information which cannot in and of itself be used to 'steal' your identity. You are also welcome to enter a
false business name, address, telephone number, etc. into the online accounting software, but realize that when you generate a
statement or report, the 'false' information will appear in the report heading.back to top
What about access from a public place?
One of the benefits of our online accounting software is that you can access it from anywhere, anytime. You can access your business
accounting information from a coffee shop with wi-fi, from your hotel room, or while traveling on a wi-fi equipped train. As discussed
above, your communications are secured using SSL/TLS. Therefore, no one can eavesdrop electronically while you are using the system.back to top
What about access from a public internet terminal?
Since our system is online and web-based, your accounting data is not stored on your local computer. So, even when accessing the
system from a public computer, such as in a public library, none of your information will be downloaded to the computer. However,
if you choose to download a backup of your data, it would be stored on the computer. So, if you need to make a backup in this case,
you should download it only onto a removable media that you take away with you, such as a floppy disc.back to top
Another issue to be aware of is to be sure to logout from the accounting software when you are done using it. For your protection,
the BIG4books.com online accounting software does have a 15 minute inactivity timeout. This means that if you were to walk away from a public
computer, the system would automatically log you out after 15 minutes of inactivity.
What steps should I take to prevent unauthorized access to my data?
The most important step you need to take is to keep your username and password secret.
Also, take care to logout from the online accounting software when walking away from your desk.
This is particularly important
if you decide to access BIG4books.com from a public internet terminal. If you decide to maintain
backup copies of your database, the backup files should be encrypted, and multiple copies should
be maintained in separate physical locationsback to top